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GenAI-ENHANCE Keynote: Polycrisis, Education, GenAI

The UTS Health Faculty's GenAI-ENHANCE Summit provides an annual snapshot of the leading edge applied research that's testing the potential of GenAI to deepen learning in their diverse health programs, as well as how GenAI is changing professional practice. CIC's Simon Buckingham Shum was honoured to give the keynote, painting a broader contextual picture, before the program deep-dived into specific contexts. Continuing the theme of his recent work, he explored the intersection of 3 concepts:...
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The invisible labour of making AI functional with workarounds

What does it take to get Copilot working well with finance data? New work led by Shane Lee sheds light on the “invisible labour” often required for AI productivity gains... We all recognise the marketing discourse around GenAI promising staff empowerment and rapid productivity gains. However, Shane Lee’s work injects a dose of reality, documenting how sociotechnical realities on the ground can introduce ‘friction’ before such gains are realised, requiring various “workarounds” (an established c...
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Vanessa de Oliveira Andreotti

The UTS Connected Intelligence Centre warmly invites you to join this free online guest lecture from renowned scholar Vanessa de Oliveira Andreotti... 10-11am, Fri 28 Nov, 2025 AEDT Repurposing the University in Times of Social and Ecological Breakdown Vanessa de Oliveira Andreotti Faculty of Education, University of Victoria, Canada & Gesturing Towards Decolonial Futures Arts/Research Collective Abstract: This talk considers how universities might be repurposed to fulfill their re...
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GenAI Apps & Analytics

In CIC we have established the power of human-centred design approaches to Learning Analytics and GenAI, through working in close partnership with academics, learning designers and technologists. This work continues as a distinctive element of CIC's broader engagement with the challenges and opportunities of Generative AI in higher education. Approach Over a decade's work at UTS as a research inspired innovation centre has seen us train  staff to deploy practical tools to tens of thousands of...
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Generative AI

CIC has been at the forefront of our institutional and sector-wide responses to the explosive arrival of generative AI. Our work has contributed to staff and student learning, strategic policies, enterprise AI capability, pedagogical agents for students, productivity agents for staff, research advances, and recognised thought leadership nationally and internationally. In Nov. 2022, OpenAI launched ChatGPT, bringing large language models (LLMs) to the mainstream public, in the specific form of ...
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Conversational AI as Thinking Partners in the Age of Polycrisis

CIC's director Simon Buckingham Shum delivered two keynote addresses recently, framing AI as thinking tools in the context of the global polycrisis... In his talks to the Societal Impact of AI Symposium at UNSW Sydney, and the international Online Teacher Education Conference, Simon argues that the societal and educational implications of significantly degraded/collapsing, interacting systems are profound, and education is called to equip our students for this. It is in this context that dialog...
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AI for learner flourishing?

"Learner flourishing" is a wholistic concept that reflects current concerns that education must cultivate the whole person for the turbulent times ahead. A special issue dedicated to how this intersects with AI has just come out... There is growing emphasis on flourishing as a fundamental concept for our times, possibly more helpful than "sustainability" as argued by John Ehrenfeld: "flourishing — the attainment of the full potential of living creatures." When it comes to learners, Frank Ma...
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Coauthorship Integrity: Reconceptualizing Assessment Validity for the Age of GenAI

Don't blame the AI: you're accountable for your work! "VivaBuddy" aims to help students check they haven't outsourced too much thinking when they co-author with AI. Mohsen Ebrahimzadeh is a doctoral researcher in the Transdisciplinary School, supervised by Antonette Shibani and CIC's Simon Buckingham Shum, supported by CIC Specialist Software Engineer Andrey Inkin. As we move into an era when undetectable AI is both deepening and undermining thinking and writing, regardless of how much AI ma...
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Generative AI as intellectual augmentation for the polycrisis/metacrisis

Open to all who are interested... [Teams link / CB01:27:014] Generative AI as intellectual augmentation for the polycrisis/metacrisis Simon Buckingham Shum (CIC) https://youtu.be/gxDcl9A0I-8 Abstract: The global “polycrisis” has been defined as “the causal entanglement of crises in multiple global systems in ways that significantly degrade humanity’s prospects”. Exacerbating the polycrisis is the mainstream arrival of generative AI, which has enchanted and dismayed in equal measure. Whil...
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How do successful researchers learn to become better researchers?

Yuveena Gopalan's doctoral research is studying how successful researchers learnt their craft. The first major publication from her PhD has just come out, distilling the insights from interviews into a conceptual framework. Strange as it may seem, relatively little is known about how academic researchers learn. Yes there are training courses to build specific skills, but all the evidence from workplace learning studies shows that this is not how professionals in other sectors learn. Co-supervis...
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