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Feedback to the Future at LAK26!

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Without a doubt, new technologies offer exciting opportunities to supercharge personalised feedback at scale. But beyond the hype, what are critical considerations for ensuring feedback effectiveness? This year, the International Learning Analytics and Knowledge conference (LAK26) was held in beautiful Bergen, Norway, where CIC's Lisa-Angelique Lim, together with an international group of feedback experts — Rafael Ferreira Mello, Yi-Shan Tsai, and Joshua Weidlich — co-led the 4th Personalising ...
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Lisa Lim scoops SoLAR Early Career Researcher Award!

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The hot news from Bergen, where CIC has a team participating in the International Conference on Learning Analytics & Knowledge (LAK26), is that Lisa Lim has received international recognition by the Society for Learning Analytics Research, picking up the SoLAR Emerging Scholar Award for Australasia 👏👏👏 Here she is with CIC colleagues Ben Hicks and Simon Buckingham Shum, with CIC alumnus Kirsty Kitto sneaking into the frame — now Professor of AI in Education at the University of Bergen, ho...
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Why we need generative friction in student-AI interaction

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As the evidence from generative AI in higher education starts to roll in, it is becoming clear that “frictionless” GenAI often undermines learning. GenAI products designed to minimise the user’s effort to obtain a polished answer or document undermine intellectual work such as questioning assumptions, reframing problems, or revising claims. As this interaction paradigm establishes itself in higher education (surveys consistently report student usage at approximately 80%) the consequences of uns...
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GenAI-ENHANCE Keynote: Polycrisis, Education, GenAI

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The UTS Health Faculty's GenAI-ENHANCE Summit provides an annual snapshot of the leading edge applied research that's testing the potential of GenAI to deepen learning in their diverse health programs, as well as how GenAI is changing professional practice. CIC's Simon Buckingham Shum was honoured to give the keynote, painting a broader contextual picture, before the program deep-dived into specific contexts. Continuing the theme of his recent work, he explored the intersection of 3 concepts:...
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AI in HE? CIC@ASCILITE 2025

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CIC's Lisa-Angelique Lim was engaged on multiple fronts at ASCILITE: here's the lowdown... ASCILITE25 (Nov 30 - Dec 3) brought together the Asia-Pacific region's leading Educational Technology voices to Adelaide. This year's focus on AI exemplifies the conference's ongoing commitment to addressing the most pressing and transformative issues in higher education. As the region’s most established and influential gathering for educational technology research and practice, ASCILITE provides a platfo...
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The invisible labour of making AI functional with workarounds

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What does it take to get Copilot working well with finance data? New work led by Shane Lee sheds light on the “invisible labour” often required for AI productivity gains... We all recognise the marketing discourse around GenAI promising staff empowerment and rapid productivity gains. However, Shane Lee’s work injects a dose of reality, documenting how sociotechnical realities on the ground can introduce ‘friction’ before such gains are realised, requiring various “workarounds” (an established c...
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The Quiet Shift: How AI Conversations Are Changing Us

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When did you last talk to an AI about something you haven’t discussed with another person? I'm delighted to have been invited to join the PhD team for Meg Price, based in the UTS Transdisciplinary School, where she is supervised by Barbara Doran and Paulina Larocca. "We’re at a strange moment in human history. We’re the first generation forming relationships with AI at scale. We’re making daily choices - often unconsciously - about when to turn to AI versus humans. These aren’t just one-off d...
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Harnessing the power of genAI tools with learning analytics in learning design

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GenAI tools offer students an additional 24/7 partner in their learning, while learning analytics offer solutions to personalised feedback to foster self-regulated learning. How can both work together in a single tool, within the context of a learning design? Generative AI (genAI) tools – especially large language models (LLMs) - are becoming increasingly ubiquitous in education, providing yet another partner for students in their learning. Their 24/7 availability and conversational functions o...
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CIC is 10!

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10 years ago today, the UTS Connected Intelligence Centre (CIC) launched. In fact on that day, I was in the air en route London to Sydney, not only to start the new job, but on a pressing mission to find a home and school for the rest of the family, who would land in 6 weeks time! Jenna Price and John made me very welcome in their home, and who better than two wonderful journalists to give me a crash orientation course to life in Sydney and AUS – a special time! Shirley Alexander, UTS VP/...
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Open Source Writing Analytics

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   CIC has released its Academic Writing Analytics (AWA) infrastructure open source. THE CHALLENGE. CIC initiated its Academic Writing Analytics (AWA) project in 2015, as it became clear through consultations across faculties that student writing was a strategically important area for UTS teaching and learning (and indeed, for most other educational institutions). The possibility of providing instant, personalised, actionable feedback to students about their drafts, 24/7, is a compelling one. ...
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